Privacy Policy

We collect information you provide directly and information we collect automatically as you use the platform.

Information you provide includes:

• Account details — name, email, phone, and password.
• Purchase information — billing address, shipping address, and order history.
• Business details for merchants — store name, registration, and payout information.
• AI chatbot messages and the searches you run.
• Support requests and any attachments you send us.

As you use Acorre, we automatically collect:

• Device and connection data — IP address, browser, and operating system.
• Usage and activity logs — pages viewed, searches, and interactions.
• Cookies and similar technologies used to keep you signed in and remember preferences.
• Aggregated analytics that help us improve search quality and performance.

We use your information to operate the marketplace, power AI search and recommendations, process orders, and keep the platform secure.

We never sell your personal data. Merchants only receive the information needed to fulfil your orders.

We share data only with the merchants you order from, the payment partners who process your transactions, and service providers acting on our behalf under contract.

Payment information is processed by our payment partners; Acorre does not store full card numbers.

We retain information for as long as your account is active or as needed to provide services, comply with legal obligations, and resolve disputes.

You can access, correct, export, or delete your personal data from your account settings, or by contacting support@acorre.com. Depending on your location, you may have additional rights under applicable law.

Questions about this policy can be sent to privacy@acorre.com.